News
Viking Johnson Boosts Customer Focus
Posted on 01st May 2004
In order for pipe joints and repair products specialist Viking Johnson to better serve customers and their markets, the company has made new appointments to support sales and marketing initiatives. This further displays the commitment shown by the company to provide truly customer centric service.
The European sales force has been doubled by the arrival of regional sales managers Serge Tureau and Nick Rowe. Serge will be using his multi-lingual skills in France, Spain, Italy and Portugal, whilst Nick will serve markets in Greece and the EU accession countries. This is in addition to the appointment of Tim Gardiner, now marketing communications officer. Tim will inevitably support the sales team and the worldwide network of Viking Johnson distributors, providing consistent, corporate communications to strengthen those customer relations.
Peter Hoogsteden retains his role in Benelux and Scandinavia, while Frits Berben now represents the company in Germany, Austria and Switzerland.
European customer service is provided from the UK head office, where new staff members Lucy Byrne and Anneka Schorken strengthen the Viking Johnson CRM function by providing local language support for Germanic speaking regions.
Martin Topps, Marketing Director of Viking Johnson said, “Offering quality customer service is of paramount importance to us. We are happy to have new customer service and sales & marketing managers who will be using their experience in the relevant fields to lead our expanding customer service and marketing teams”.
