Viking Johnson is widely recognised as a world leader in the design and manufacture of high quality pipe jointing system products and as such is fully committed to producing products which fully meet the expectations of our customers in all respects of design, quality, cost, safety and reliability. The achievement of this calls for a systematic and disciplined approach by all employees in the activities associated with satisfying a customer's order.

Viking Johnson management commitments are;

To develop and maintain a quality management system which satisfies the requirements of ISO 9001 : 2000 and is based on continual process improvement and the avoidance rather than detection of problems.

To supply quality products and services by aiming to meet the requirements of customers.

To establish strong relationships with both customers and suppliers which will improve the quality and service of goods sold and purchased.

To design products which are fit for purpose at the lowest cost and can be installed with the minimum of ease.

Through the framework of the Management Review, to set meaningful quality objectives and programmes which can be measured and monitored.

To foster the concept of a team approach within the organisation, based on increasing the company's competitiveness by way of improved quality and productivity.

To give individual responsibility to all employees to produce high quality goods and services, and to provide the training, resources and support to achieve this objective.

To properly communicate the quality policy and quality objectives to all employees.

To review the company Quality Policy on a minimum annual basis and to make the necessary changes to reflect activities which may have an impact on quality.

Peter Wilson
Managing Director
October 2003